Frequently Asked Questions

This FAQ section gathers the main questions from our clients and partners regarding confidentiality, data security, and the legal framework of our services. BR Group targets a professional audience investors, executives, and institutions and applies the highest standards in compliance and transparency.

1. How does BR Group protect its clients’ personal data?
All collected data is stored on secure servers located in Europe (OVH France). Access is strictly limited to authorized members of our team and our technical providers, who are bound by confidentiality agreements. We apply encryption protocols and regular audits to ensure full GDPR compliance.
2. What information is collected when making contact or requesting an appointment?
We only collect the information necessary to process your request: first name, last name, email address, phone number, company, and position. This data is never sold or used for commercial purposes without your explicit consent.
3. Is data shared with third parties?
BR Group does not transmit any data to third parties without a legitimate reason. When partners (banks, legal or accounting firms) are involved in a project, a GDPR-compliant data processing agreement is systematically signed.
4. How long is my information retained?
The standard retention period is 13 months for cookies and 3 years for contact or commercial data. After this period, the information is anonymized or deleted from our systems.
5. How can I exercise my rights (access, correction, deletion)?
You may request the consultation, modification, or deletion of your personal data at any time by writing to info@brgroup.fr. A response will be provided within a maximum of 30 days, in accordance with regulations.
6. How does BR Group ensure GDPR compliance at the international level?
BR Group’s international activities, particularly through LATAM Finance and MOVA Living, are governed by local structures that comply with the laws of each jurisdiction. Data transfers outside the EU are carried out in accordance with the standard contractual clauses approved by the European Commission.
7. Does the website use advertising cookies?
Yes, but only within the scope of our professional analytics and prospecting tools (Google Analytics, LinkedIn Insight Tag, Google Ads). You can manage your preferences at any time through the consent banner or consult our Cookie Policy.
8. Are communications with BR Group confidential?
Yes. All electronic or physical communications are handled in strict confidentiality. Information provided by investors, partners, and clients is considered strategic and may be protected by non-disclosure agreements (NDAs) when applicable.
9. Does BR Group use artificial intelligence in its services?
Yes, primarily to optimize document management, automate internal processes, and improve customer service. No automated decision is made without human validation. All data used is pseudonymized and compliant with legal requirements.
10. How can I report a security issue or potential vulnerability?
If you identify a vulnerability on the website or in our systems, please report it immediately to info@brgroup.fr. Your report will be carefully reviewed by our technical team.